| Name of Complainant | |
| Date of Complaint | May 21, 2020 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Respected
i am krunal dafda from ahmedabad gujarat
i am customer of vodafone prepaid number 9898980918.
In March and April, I received a special benefit (double data benefit) offer from Vodafone, such as a 3GB net instead of 1.5GB. Now on May 1, I received a message that if you recharge unlimited before the plan is expired, the old benefit will be added to the new recharge so even though I recharged unlimited before expired my plan, now i get only 1.5 GB internet daily. So why make such a deceptive announcement.
Then I called customer care but I was put on hold for 15 minutes from executive side and got no proper answer.
i have got very very bad experience from this company. i hope so you solve my problem.
please find attached file of deceptive message.
Regards
krunal dafda
9898980918
