Deactivated soundbox got rental charges

Name of Complainant Rao
Date of ComplaintJanuary 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rao:

I got a Paytm soundbox and activated it on December 16, 2021. After a month’s rental charge of 125 rupees was deducted from my account, I called the Paytm customer care helpline to deactivate the soundbox, and he did. On January 5, 2023, I received 1000 rupees on my Paytm merchant account. I was not able to settle the amount, so I checked, and their amount was deducted completely for the soundbox subscription.

Image Uploaded by Rao:

Deactivated soundbox got rental charges

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