Name of Complainant	Behara Nikhil Patnaik
Date of Complaint	September 28, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Hello sir/mam,

On September 23 evening around 10:00 PM I recharged my number using my Airtel Thanks app. I made payment for 98 Rupees pack (which is a 12GB data voucher ) two times. And I made the payment through my debit card in Airtel app. But after doing the payment I never got any receipt or confirmation message from you but balance was deducted from my bank account both the times. I checked the last transactions for my number but could not find the recharge details. Please fix the issue as soon as possible and activate the pack. Below are the details of my  transaction and number details.

Mobile Number: 8602579580

Pack amount: Rs. 98(2 times)

Time & Date:Around 10:00 PM

Sept 23

(Recharge done through number 8602579580 registered on Airtel app)

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