Data deduction, Customer care center couldn’t Activate my data

Name of Complainant Eze Samuel
Date of ComplaintJuly 21, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Eze Samuel:

  • On the 19th July at exact 1:55. I recharged the sum of #20thousand naira on my Router device whoch i called your Customer Care Center to enable convert my recharge into #20thousand data bundle(120gigs) which your Customer service center told me my data has been activated but rather be couldn’t do his job by converting  my data leaving my main balance to be reading as data.please I need my money to be recharged on my device, let my issue be resolved. 

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Data deduction, Customer care center couldn’t Activate my data

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