| Name of Complainant | |
| Date of Complaint | April 3, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I have taken the data card from Aortel that they have issued a faulty instrument. due to which i have not been able to use the data card . On filing a complaint they very nicely reversed off the charges and advised that i go to the nearest service centre to change the instrument.
Due to my busy schedule i have not been able to visit the centre and have not been able to use the data card. upon receving the bill i realized that they have heavily charged me and have sent me an accumulated bull of Rs 2500 approximately. I have made inumberable to request to partially reverse the charges while i pay the balance. They have refused reversal and suspended my connection.
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