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Name of Complainant Maimuna Hamisu Musa
Date of ComplaintApril 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Maimuna Hamisu Musa:

i recharged my data bundle, unfortunately I subscribed to mega bundle instead of the monthly bundle I was used to. Now my complaint is that, I still have MBs on my monthly plan which will expire on 7 of May, 2020 but you don’t deduct from it, you deduct from the mega bundle and I don’t want to watse my MBs from my previous plan, how can I exhaust it, please rectify my complaint.

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