| Name of Complainant | |
| Date of Complaint | April 27, 2022 |
| Name(s) of companies complained against | Instagram |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered through online on Instagram account name @theblousepost as on 20 April 2022. I had ordered through there WhatsApp number 8140498738 as order was to be placed online. After the confirmation of availability of product I made payment through UPI on this number 9714765366 in the name of Mautik kevadiya. Next day i received text saying the product is not available. I demanded for refund. But they did not saying It’s against the policy of the company. You select other product. After lots of argument i selected other product inspite of not willing that product. I received the product on 25th April 2022. And when I opened it was damaged. I text saying them it’s damaged and I received reply that that’s not possible. I sent video of me opening the parcel and checking it and showing the damaged portion. from then on i didn’t receive reply and they are not even picking the call now.
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