Damaged product not replaced or refunded

Name of Complainant Keerthi G S
Date of ComplaintAugust 5, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Keerthi G S:

I ordered a foldable table from Amazon on 16th June. It was delivered on 26th but was damaged. I raised a replacement request on 26th Jun which hasn’t been fulfilled yet. Now the customer care is saying they can neither replace the product nor schedule a return pick up. I already paid a shipping charge of Rs.110 for Rs.1048 item. If I have to ship it back I will have to spend another Rs.500. Amazon had promised replacement if the product is damaged and is not fulfilling it.

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Damaged product not replaced or refunded

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