Damaged product delivered

Name of Complainant Pankaj
Date of ComplaintAugust 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Pankaj:

Dear consumer court,

Please help me,

Order ID- 407-1467907-8804338

Order date- 5 Aug 2020

Order total- Rs 349.00

Product- LAKME FOREVER MATTE LIQUID LIP COLOR

Payment- Via UPI.

I had received the damaged product inside the box as it was too much sticky. I complaint to customer care for which they form a queries for inspection. In which they have not found the reason for delivering me wrong product. And simply refuse to take any action regarding the same. Is this the servuces they are providing? I am now completely hopeless from Amazon India. You are only hope for me. Please help me to get my hard earned money.

Image Uploaded by Pankaj:

Damaged product delivered

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