| Name of Complainant | |
| Date of Complaint | July 24, 2023 |
| Name(s) of companies complained against | Crossbeats |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Sir/Madam,
I ordered “Ignite S4 Max Charger” from the official site of CROSSBEATS on 15 July 2023, but I received a used, damaged, and incompatible product. It’s a prepaid order amounting Rs. 699/-
I have been trying to connect with Crossbeats Customer Care since the day the product was delivered, but they are not picking up my call.
I tried to reach out to them via email, but no response there as well.
I posted the photos of the damaged product on Twitter.com and tagged @crossbeatsind, asking for a refund, but no response. Instead of responding, they BLOCKED ME.
I kindly request you to do the needful. Thank you.
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