Damaged Mixer/Juicer/grinder delivered

Name of Complainant Bhaskara Rao
Date of ComplaintOctober 28, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Bhaskara Rao:

I have ordered a Mixer/Juicer/griners [ Butterfly Rapid Plus 750 W Mixer Grinder (5 Jars, Ink Blue)] on 22nd Sep 2022
and it’s delivered on 26th Oct 2022, when I opened the box I observed it’s damaged, so immidiatly I reaised return request
but today is 28th Oct 2022, still product was not replaced, I tried so many times to contact customer care support team they
are saying only one scripted line “We are escalated this issue,Backend team working, you need to wait for 48hours”
I also tried to contact flipkart grievance team but still no use.

Product Name : Butterfly Rapid Plus 750 W Mixer Grinder (5 Jars, Ink Blue)
Order Number : OD126070720421230000
Order Date : 22-09-2022
Grievance / Reference Number : IN22102610554739093897

Image Uploaded by Bhaskara Rao:

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