| Name of Complainant | |
| Date of Complaint | March 19, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Team,
I ordered one Red Chief shoe on 3rd March 2023. The shoe was damaged. I wanted to return the shoe but it was not getting picked up as the article number was not matching.
I called customer care 3 times, and the same thing happened every time. Even though I requested to stop the process of matching the article number during the pickup, it seems the customer care executive didn’t care enough to do that.
Now, the window for returning is over & the damaged product is still not returned.
Please help me.
Name: Sayantan Bhattacharya
Order Id: OD327469728171946100
Order Date: 03-03-2023, 04:42 PM
Invoice No: FAJORP2300028989
Invoice Date: 03-03-2023, 04:47 PM
Product Name: RED CHIEF RC3506 001 Lace Up Shoes For Men Black 10 RC1367A | NW0200110 | IMEI/SrNo: [[]]
Amount: INR 2349.00
Image Uploaded by Sayantan Bhattacharya: