| Name of Complainant | |
| Date of Complaint | September 14, 2023 |
| Name(s) of companies complained against | https://www.amazon.in/ |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I purchase URBN Lithium Polymer 20000 mAh 20W Super Fast Charging Power Bank with 20W Type C Power Delivery (Input& Output) and QC 3.0 Dual USB Output with Free on 05th August 2023, and unfortunately, the item arrived in a severely damaged condition.
Since the receipt of the damaged product, I have made multiple attempts to reach out to Amazon’s customer service department through various channels, including phone calls and emails. I have attached the photographs of the damaged product for his reference. Despite my numerous complaints and follow-ups, I have yet to receive any response from Amazon’s, let aloan a resolution to my problem.
I would like to request immediate action to resolve this matter. I have enclosed the following details for your reference:
Order Number: 403-2576868-5792354
Product Name/Description: URBN Lithium Polymer 20000 mAh 20W Super Fast Charging Power Bank with 20W Type C Power Delivery (Input& Output) and QC 3.0 Dual USB Output with Free Type C Cable (Black)
Date of Purchase: August 5th
Attachments: Attach any relevant photographs or documentation
I kindly request the following actions be taken promptly:
Arrange for the damaged product to be picked up from my address
Initiate a replacement order for the same product or provide a full refund as per your company’s policy.
Thank you for your immediate attention to this matter. I look forward to a prompt and satisfactory resolution.
Sincerely,
Vijay Badiani
9104591041
I purchase URBN Lithium Polymer 20000 mAh 20W Super Fast Charging Power Bank with 20W Type C Power Delivery (Input& Output) and QC 3.0 Dual USB Output with Free on 05th August 2023, and unfortunately, the item arrived in a severely damaged condition.
Since the receipt of the damaged product, I have made multiple attempts to reach out to Amazon’s customer service department through various channels, including phone calls and emails. I have attached the photographs of the damaged product for his reference. Despite my numerous complaints and follow-ups, I have yet to receive any response from Amazon’s, let aloan a resolution to my problem.
I would like to request immediate action to resolve this matter. I have enclosed the following details for your reference:
Order Number: 403-2576868-5792354
Product Name/Description: URBN Lithium Polymer 20000 mAh 20W Super Fast Charging Power Bank with 20W Type C Power Delivery (Input& Output) and QC 3.0 Dual USB Output with Free Type C Cable (Black)
Date of Purchase: August 5th
Attachments: Attach any relevant photographs or documentation
I kindly request the following actions be taken promptly:
Arrange for the damaged product to be picked up from my address
Initiate a replacement order for the same product or provide a full refund as per your company’s policy.
Thank you for your immediate attention to this matter. I look forward to a prompt and satisfactory resolution.
Sincerely,
Vijay Badiani
9104591041