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Daikin AC having problem around 2 years – Very worst service by Caymaan Enterprises

Name of Complainant Ignatius Anand
Date of ComplaintAugust 15, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Ignatius Anand:

I purchased Daikin AC on 16-06-2021 from Satya Stroes, Pallavaram.
There is no issue with free service. After that, we are facing a lot of technical issues arising not even completion of two years.
So we approached the Daikin service center (Caymaan Enterprises, Pallavaram, Chennai) but we face very poor service by technicians. For the last two months, we have been trying to reach the service center multiple times in order to clear our difficulties. They also try to postpone each and every visitation with some other problems. To date, our problem hasn’t been resolved and moreover, we have half of our AC cost for the repairs.

We have been waiting for the service for about two months, why because they are stating that spare parts are not available furthermore after the service was done today in spite of our waiting period yet our problem hasn’t been fixed yet. Today we arose with a new complaint i.e water complaint inside the indoor unit.

After spending a lot of money 46K to purchase this Daikin AC I have spent 20K for servicing till now.
Hereafter never even think about buying Daikin AC. Really I very regret purchasing Daikin AC.

I have not faced this kind of worst and poor experience with any other home appliances. Due to your service center people’s poor actions, you might lose customer loyalty among your valuable customers

Image Uploaded by Ignatius Anand:

Daikin AC having problem around 2 years – Very worst service by Caymaan Enterprises

One thought on “Daikin AC having problem around 2 years – Very worst service by Caymaan Enterprises

  1. Dear Mr. Anand,

    We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, and complete site address so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.

    Daikin Team
    Customer Support Mail ID: [email protected]
    Or SMS : / Give missed call on 9210188999
    Call Us: 18601803900 / 011-40319300

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