Cyber crime during payment

Name of Complainant Vikas Adhikari
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Vikas Adhikari:

I tried booking a hotel through Agoda application on 27.09.2021 and the amount of INR 7159.04 got charged to my card favouring to “Retail Domestic PT Mumbai” but didn’t get booking confirmation. When contacted agoda, they said they could not find my booking or transaction details and could not be of any help. This is a fraudulent process incorporated in Agoda payment gateway. Please help to refund my amount. Thanks.

Image Uploaded by Vikas Adhikari:

Cyber crime during payment

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