Customer support and due bill payment

Name of Complainant BACHALAKURI PAVAN KALYAN
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by BACHALAKURI PAVAN KALYAN:

As I took the airtel broadband connection in the month of May 2020. The broadband plan was every 3 months of tenure. For the first 3 months of period the service was good, later the fibres and the router started getting drop. As I e-mailed/called to the airtel customer support there is no response from the team for service for long time. Due to this I was got loss of pay in my office. For this cause I didn’t pay one month of bill as they didn’t respond to my request. and I got changed to other broadband service. Now I am getting warning calls and talk was harsh from airtel customer support. They are asking me to pay 1300/- extra as I delayed the one month due. If this is the case I need my loss of pay caused by them.

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Customer support and due bill payment

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