| Name of Complainant | |
| Date of Complaint | June 7, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Order ID: OD327963860213705100
Order Contents: 4 door curtains
Order delivered on: 10 May 23
Return requested on: 13 May 23
Return picked up on: 14 May 23
Issue: I requested return of all 4 pieces of curtain. The Flipkart Return executive, on his negligence, updated the return of only one piece of curtain however he picked up all 4. On 16 May, I contacted him to inform that I have got refund of only 1 curtain and why the rest are showing cancelled. To which he accepted his mistake of updating only one return instead of 4. Since that day I have been contacting customer care time and again. The only resolution I get is a “time period of 4-5 working days”. And nothing is resolved. It is very irritating for me to explain the same thing to every other new executive only to get the same response.
Now that I have explained my issue in detail, I need to know when would my refund of Rs. 2097 be processed and credited? Is this the manner in which Flipkart deals with their Plus members? And how is Flipkart compensating me for the mental torture I have faced due to negligence of YOUR DELIVERY/RETURN EXECUTIVE and unprofessionalism of YOUR CUSTOMER CARE EXECUTIVES.
Expecting a “real” response this time from Flipkart.
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