CTRAZORPAY debited amount from account without my permission.

Name of Complainant Krishna Jannu
Date of ComplaintAugust 5, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Krishna Jannu:

I am writing to bring to your attention an urgent matter concerning an unauthorized debit from my account.

On the 5th of August 2023, an amount of 2636/- rupees was debited from my account by CTRAZORPAY without my explicit consent. To the best of my knowledge, I have not made any purchases or authorized any transactions with them. This deduction was completely unexpected and has caused me significant inconvenience.

I kindly request your immediate assistance in addressing this issue. I would like to register a formal complaint against CTRAZORPAY for this unauthorized action and seek a prompt refund of the deducted amount.

Please provide guidance on the necessary steps I should take to resolve this matter and ensure the reimbursement of the debited funds. Your prompt attention to this matter is greatly appreciated.

Thank you for your understanding and cooperation.

Sincerely,
Krishna Jannu
Your Account Number: 31560845698
Contact No.: 8983414932

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