Credit card blocked

Name of Complainant Rbilul
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Rbilul:

I had Done 2 transactions Worth rupees Rs 20000 &20000 on 31st Dec.2019 but it deducted RBL Bank from my account But not credited in the receiver account.
Regarding this I had also complaint to customer care agent but they doesn’t resolve my problem and talked very rudely and got angry on me,I’m complaining since 30th Dec 2019,but I isn’t get resolution.
I had talked with my bank regarding my concern but they said me that from our end there is no problem of deduction of money from your account.It’s your Wallet(Phone Pe) Problem talk with them,they will resolve your problem.

I’m looking forward to hear from you.

So,I request you to please help me regarding this and resolve my problem as soon as and take appropriate action on it.

Thanks!!!
RBL Bank

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