Course cancellation and loan cancellation.

Name of Complainant Nihar
Date of ComplaintJune 24, 2023
Name(s) of companies complained against
Category of complaint Education
Permanent link of complaint Right click to copy link
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Text of Complaint by Nihar:

Hello,

Myself Nihar, Actually. I had enrolled for a course PG program Hybrid electric vehicle design and analysis on Feb 27 th with Skill Lync.
I Paid 5000 rupees as registration fees and i was informed about 22 months EMI of 10228 . After that i followed every procedure of eduvanz (loan partner of skill lync).
Actually had faced some financial issue since I was having some commitment from april paying amount for treatment for some health issue. Since I was ot in a situation to pay and continue further. I had opted for course
and loan cancellation on May 25th. After 2 days I got a call from a person named Sathya Narayana Sundaram R from Customer retention team of skill lync stating that he cannot cancel the course. Either he can transfer It to someone or I should continue. I explained him my situation. Then he asked for health reports which is not at all required for him for proof. During 2nd time conversation with him I mentioned him I cannot send that health document since it is personal. After this he left calling. Another person named Vivien Richard from customer retention team called me for the stating the same. But he said if I submit document. He can get me course cancelled. So I sent him. He said to give me two days time and he will update. After 2 days he is like they have rejected it with no reason. And from thereon eduvanz people are calling me frequently and asking to pay the EMI.
They are continuously calling me for EMI and harassing me by saying our executive will visit your residential address for collection etc..etc…
So finally I arranged and paid for EMI just now for the month of June 2023. And i have Informed them I will opt for loan cancellation. I informed them i will not pay from July 2023.
Not Understanding what to do since these people are playing with Students life.
Please help me in this regard.

Thanks and Regards
Nihar

Image Uploaded by Nihar:

Course cancellation and loan cancellation.

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