| Name of Complainant | |
| Date of Complaint | November 21, 2021 |
| Name(s) of companies complained against | Amazone |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello sir meina 3 november ko amazone (www.amazone.com) se ek redmi 9 phone purchase kiya tha jo mujhe 8 Tarik ko deliver hona tha but mujhe 6 November ko he morning me msg aa gaya ki aaj deliver ho jayega 3:20 me Mera pass message Aya ki phone deliver ho choke hai pr mujhe abhi tak na phone mila tha na delivery boy ka call Aya tha to meina turant customer care me call ki to unhone mujhse Bola ki hum deliver boy se baat krte hai app hold kre 10 min. Hold me rakhne ke baad bole ki deliveri boy phone nhi utha rha hai jab Esa kuch hota hai to hum 3 din ka buffer time leta hai to ap 9 November tak wait kro apka phone apko jarur mil jayega wrna apke paise wapis ho jayege tab tak ap apne ass pass puch lijye meina apne ass pass sab se puch Liya kisi ko deliver nhi kiya 9 November tak meina wait kiya pr wha se na koi msg na koi response na koi call or deliver boy ko meina apne no. Se call try ki wo phone bhi nhi Utah rha 9 November ko meina fir customer care me baat ki to unhone fir 4 din investigation ka time diya 14 November tak ka ki is bich hum check krege ki phone kha gaya us bich ek baar Mera pass amazone se call aye meina phone uthya to usme meri or deliveri boy ki Concall me baat huy jisme deliveri boy ne Bola usne Mera ghar se 10 kilometers during kahi kisi ladhke ko deliver kr diya usne na otp Liya na kuch or bs de diya na call ki meina use Bola ki bhai Kam se Kam call krke otp Lena chaiye call krke address puchna chaiye tha to deliveri boy isme kuch nhi Bola iske baad amazone customer support ne Bola hum aghe bta denge ki kya hua hai. Fir 14 ko meina call kiya customer care walo ko to unhone Bola ki investigation team ne payment refund krne se mna kr diya hai na order replace hoga na payment refund hogi or immediately ab hum apki koi help nhi kr sakte iske Liya meina but Bola ki Mujhe Mera phone nhi mila hai 8499 rs Mera lage hai mujhe Mera paise do ya Pata karwao kha gaya Mera phone pr unhone kuch nhi sun please ab ap meri help kre Mera paise wapis dilwa de please
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