| Name of Complainant | |
| Date of Complaint | April 22, 2020 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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First requested about process to convert my number from coporate to individual account in October, 2019. In Jan 2020 I submitted the necessary documents (NOC, KYC) to the Vodafone store and it got rejected without known reasons. In 2 months of 3 store visits, 10 support executives, 30 emails to corporatecare@vodafoneidea.com, final reason was the issue cannot be resolved due to a technical glitch. I wrote on social media and escalated to the Appellate office on 26th Feb. After talking to them and providing the NOC to them as well I have not received a resolution yet. They wrote back saying they tried calling me on a number that wasn’t even right and then forwarded the complain back to corporatecare@vodafoneidea.com and since then I have not heard back from them. I wrote back on social media on 22nd April and still no call or response on emails.
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