Consignment not received but shown as delivered unable to contact Paytm customer care.

Name of Complainant Sudhanshu Mehrotra
Date of ComplaintOctober 20, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Sudhanshu Mehrotra:

Dear Sir,
Will to bring notice order No 6233465881 dtd 09.10.18 which was sent thru Xpressbees Courier wide consigment note no. 1227186686672, shown as delivered on 18.10.18 by  Hardik Pandya (Mo. 7490895507). The said consignment is not being received by me or by family. I tried to contact  5-6 times on Paytm help line on 011 33776677 but even holding for 15 to 20 minutes unable to reach there representative as their executive are always busy. Also send the email on [email protected] but mail got bounced. I am Unabe to register my comaplaint with Paytm.
Further Also raised complaint to xpress bees courier  thru mail [email protected] and at call centre on 02049116100 but nothing happened.  The courier boy is not picking his phone and also not replying tried 6-7 times.

Email id for customer complaint is not available at PAytm website . Further the compalint has to be registered with in 72hrs.

Request to pls to solve the issue and make these people answerable only one phone no 01133776677which is always busy any time you dial in morning, evening, in night also.
No email id available to raise issue

Regards

Sudhanshu Mehrotra

9825223537

Image Uploaded by Sudhanshu Mehrotra:

Consignment not received but shown as delivered unable to contact Paytm customer care.

Leave a Reply

Your email address will not be published. Required fields are marked *