Connection and online payment issue

Name of Complainant Ajay Kumar Barnwal
Date of ComplaintDecember 10, 2018
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Ajay Kumar Barnwal:

Dear Sir,

I made a booking of Independent TV dth on 17th nov by online payment of Rs1999.

1. As contacting customer many times they were saying that within 2 days connection but nothing was done.  Later after about 15 days I was informed about the dealer who will be making connection.

2. After making contact with the dealer,  he was saying that I have to pay Rs 2000 to him as no payment has been done.  It’s seems that dealer is not informed about the payment.

3. Now customer care number is very difficult to connect.

Kindly solve the issue as soon as possible.

Ajay Kumar Barnwal

7004725202

Customer id- 1004988679

Image Uploaded by Ajay Kumar Barnwal:

Connection and online payment issue

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