| Name of Complainant | |
| Date of Complaint | September 13, 2023 |
| Name(s) of companies complained against | NOBROKER TECHNOLOGI |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
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Dear Sir/Madam,
I am writing to file a formal complaint regarding unauthorized transactions on my credit card no. 5376-5246-XXXX-XXXX which is issued by Induslnd Bank. I discovered these unauthorized transactions on my Credit Card. I believe that my card has been subjected to cybercrime or fraud, and I request immediate assistance in resolving this matter.
Unauthorized Transaction Details:
Transaction Date: 13-Sep-2023 [2:23 PM and 12:40 PM]
Transaction Amount: 20259.60 INR (twice) summing to 40519.20 INR
Merchant Name (if available): NOBROKER TECHNOLOGI
Transaction Reference Number (if available):
ECOM_4698837865855799466
ECOM_8562016088837515966
I kindly request your assistance in investigating and resolving this cybercrime incident. Please take the necessary steps to secure my credit card account and ensure that any unauthorized transactions are reversed or properly investigated. Additionally, please provide guidance on any further actions I should take to protect my financial information.
I understand the importance of cooperation between cardholders and credit card companies to combat cybercrime effectively. If you require any further information or documentation from me, please do not hesitate to reach out. I am committed to assisting in any way possible to resolve this matter promptly.
Thank you for your prompt attention to this matter. I look forward to your assistance in resolving this cybercrime incident and securing my credit card account.
Sincerely,
From
Sandip Baviskar
7778801066
