| Name of Complainant | |
| Date of Complaint | August 28, 2023 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Madam,
I am writing this to bring to your attention the issue I have been facing with Amazon. I had ordered a specific item from Amazon on 26th July’2023 Order Number : 408-7308894-2859527, but I received a wrong item instead on 29th July’2023. I immediately contacted Amazon’s customer service to request a refund or replacement of the item, but I was refused both and now on 27th August’2023 my Amazon account is Hold for no reason. This has caused me mental harassment and inconvenience.
Please resolve the issue promptly.
Sincerely,
Monika
