Complaint regarding order placed in Azexon.com and paid through Phonepe

Name of Complainant Shashaank Agarwal
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shashaank Agarwal:

Respected sir,

    I placed an order on 16/12/2020 in Azexon.com online shopping corner which order number is #12084 and I successfully paid for it through online payment mode Phonepe. But no any email or sms was received from Azexon.com. When I tried to contact with them its email and mobile number is inactive. I have no way to contact with them. So I want to inform you against this transaction through Phonepe gateway for Azexon.com. Please take necessary action for refunding my money from Azexon.com.
Details are given below:
1. Date of transaction: 16/12/2020
2. Amount of purchase: ₹990/-
3.Transaction id : P2012161834500838766389
4. Order ID :12084_1608123850
5. Description of the problem; No any response from  Azexon.com end. No any response for Email sent from me.
6.Details of email : shashaank.ag@gmail.com

Image Uploaded by Shashaank Agarwal:

Complaint regarding order placed in Azexon.com and paid through Phonepe

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