| Name of Complainant | |
| Date of Complaint | August 24, 2020 |
| Name(s) of companies complained against | Freewire .com |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On June 21,friday,2020, I ordered an electronic product from an online website from Facebook. It was a truly wireless headphones and earbuds combo with extra bass of the brand Sony.
The product given in the details was exactly a Sony’s product.The payment method was cash on delivery,and Refund policy was available.
But the product I received was not at all the product I ordered,nor the brand was correct. All I received was a low quality product of JBL brand.It was a wired headphone and there was no earbuds.
I have sent mails to this online shop,but we didn’t get any respond from them.We don’t know whether they gave this product purposely or by mistake,whatever it may be I request that I wanted the refund of this product.i also call custumer care service but he ask my bank detail instead of solving my problems his phone nu. Is 8536865225
Gaurav baberwal
Mobile nu. 723985….
Image Uploaded by GAURAV BABERWAL: