| Name of Complainant | |
| Date of Complaint | July 8, 2020 |
| Name(s) of companies complained against | Zepo Technologies Pvt. Ltd. |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am a bonafide citizen and consumer of Delhi, India. I own a business by the name of GauriiandGaithh. I purchased a ZMM integration tool (used for creating online store) from Zepo Technologies Pvt. Ltd. (startup based in Mumbai and Bengaluru) in the month of September-October, 2019 for an amount of Rs. 50,000/- through Zepo.in. After a few days only, the product/service was not showing the performance as promised at the time of purchase. I addressed my issue to the seller by writing mails and contacting them through phone but I never received a positive reply from them. I even tried to contact the seller on their social media accounts and even tried to get in touch with Mr. Nitin Purswani (founder of Zepo). In the end, I asked for a 100% refund of the money but they have not been replying ever since. Now, I would like to raise a consumer complaint against the Zepo Technologies Pvt. Ltd. for the ill-treatment and harassment I have been suffering.
Here are the complete details about the seller (Zepo Technologies Pvt. Ltd.):
Zepo Technologies Pvt. Ltd.
1) Aamchi Mumbai Address, S-7, 2nd floor, Pinnacle Business Park, Mahakali Caves Road, Andheri (E), Mumbai-400093
2) Namma Bengaluru, F-1, 5th floor, Gem Wellington, Next to HP Petrol Pump, Near Manipal Hospital Murugeshapalaya, Old Airport Road, Bengaluru – 560017
3) Contact nos.: 8928445980, 8928445989, 9004503885, 9822466444, 9223583358
4) Email id: support@zepo.in, nitin.p@zepo.in, kapil@zepo.in, prashant@zepo.in, gayatri.g@zepo.biz, sonam@zepo.in
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