Name of Complainant	Siddharth Phulambrikar
Date of Complaint	March 19, 2024
Name(s) of companies complained against	Shoppers zone
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Subject: Complaint Regarding Misleading Product from Warehouse 17255

Dear Consumer Helpline,

I hope this email finds you well. I am writing to bring to your attention an issue I encountered with an online shopping website, specifically Warehouse 17255.

Recently, I made a purchase on their platform for an imported foldable shoe rack, which I was led to believe would meet my expectations based on the product description and a video demonstration. However, upon receiving the item, I was disappointed to find that it does not match the description provided, and the quality falls far short of what was advertised.

The foldable shoe rack I received is significantly different from what was shown in the video and described on the website. It lacks the promised features and functionality, making it practically unusable for its intended purpose. Despite my attempts to return the item, the website has refused to facilitate the process, leaving me stuck with a subpar product that does not meet my needs.

I am extremely dissatisfied with this experience and feel misled by the online shopping website’s deceptive practices. As a consumer, I believe I have the right to receive the product as described and advertised, and I should not be denied the opportunity to return it when it fails to meet these expectations.

I kindly request your assistance in resolving this matter and ensuring that Warehouse 17255 upholds its obligations to its customers. I would appreciate any guidance or intervention you can provide to help me obtain a refund or exchange for the misrepresented product.

Thank you for your attention to this matter. I look forward to your prompt response and resolution of this issue.

Sincerely,

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