Complaint Regarding Incorrect Overdue Amount Reflecting on CIBIL Report Despite Loan Repayment

Name of Complainant Anvesh
Date of ComplaintOctober 18, 2024
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Anvesh:

Dear Sir/Madam,

I am writing to file a formal complaint against [Name of Financial Institution], regarding their incorrect reporting of an overdue loan amount on my CIBIL report, despite having fully repaid the loan on time.

Details of the Loan:

Loan ID
CRD9E96157ID26100728
Loan Amount: Rs 1000
Loan Taken On: November 27, 2021
Receipt No- JC220117005966
Payment Date & Time-Jan 17,2022 05:51 PM
Transaction ID-16424220787644947
Mode of Repayment-UPI

Amount Repaid: Rs 1084 (including interest)

Despite my timely repayment, this financial institution has failed to update my credit history accurately, resulting in an overdue amount still being reflected on my CIBIL report, which is negatively affecting my credit score. I have reached out to the institution multiple times, but they have not corrected the issue.

I am attaching a screenshot of my CIBIL report showing the erroneous overdue amount for your reference. I request the RBI to investigate this matter and ensure that the overdue amount is cleared from my credit report immediately.

Image Uploaded by Anvesh:

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