Complaint on credit Card recovery agent

Name of Complainant RAJ
Date of ComplaintSeptember 24, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by RAJ:

Dear Sir,

Sbi Credit card Recovery Agents are harassing me, They are calling me on my mobile number, my manager’s mobile number, as well as my office colleague’s number.

The fact is that I m not using the credit card, The credit card has issued by SBI, on the basis of a forged document of my brother, and he has a complaint to SBI and Crime Branch, but no action has been taken so far.

They are calling me every 10 min later on my senior mobile number again and again…..and he started abusing me and threatening me by giving me all my identity details which are available with all my banks including my family, friends, etc.,

and he also threatened that he will ensure the payment collection is done through me only as I am not connected with this case, and my family will be tortured…

What if something happens to me or my family member, they are calling continuously and disturb my working hours. Every time he used abusive words and keep irritating….

This is a totally cross violation of privacy by calling anyone and threatening who are not at all linked with your cards/loans etc and the SBI should compensate for my mental torture and loss of business hours….

After inquiry, we also note that the person has called a lot of our seniors and disturbed their works….

Did anyone help us with how we can take action against such unsolicited harassment calls from SBI collection recovery agents?

Mobile num of the agents:

1. 7589161781,9417018163.
2. 8303804009 — calling at night

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Complaint on credit Card recovery agent

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