| Name of Complainant | |
| Date of Complaint | April 8, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Investments |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I deposited rupees 1000 on 1XBet on 6th April 2023 at 3:25 pm . The money was deducted from my bank account but it was not reflecting on my 1XBet account . I wrote several mails to them regarding the issue but no response from their side and the number they given to contact is also fake and not working so please help me with this issue
Image Uploaded by SANTHI I:
“Dear SANTHI I, My name is Alex, and I’m in charge of your case.
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request the following details:
1. Your gaming ID:
2. Date and time of the transaction:
3. Amount of the transaction:
4.Payment system, that was used:
5. Screenshot of the transaction:
Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team