Name of Complainant	S M Sameem
Date of Complaint	July 19, 2025
Name(s) of companies complained against	Nova Bazaar / Shiprocket
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Text of Complaint by S M Sameem:

To,
The Consumer Complaints Court
India

Subject: Refund Request for Poor Quality Product Delivered by Nova Bazaar via Shiprocket (Order No. NB33663)

Respected Sir/Madam,

I, S M Sameem, resident of 1st Floor, Chawalwala Complex, Degloor Naka, Nanded, wish to lodge a formal complaint against Nova Bazaar (seller) and Shiprocket (logistics partner), for delivering extremely poor quality products under Order No. NB33663.

📦 Order Details:

Order Number: NB33663

Platform: Social Media Advertisement (possibly Instagram/Facebook)

Delivery Partner: Ekart

Powered By: Shiprocket

Payment Method: Cash on Delivery (₹999)

Product Ordered: 2 Shirts (as per the stylish advertisement)

Product Received: 2 very low-quality, cheap shirts that do not match the advertised design, fabric, or appearance.

The products received are completely misleading and substandard, and it is clear that the seller has engaged in false advertising and deceptive business practices.

I request the Consumer Court to kindly intervene and direct the concerned parties to:

1. Accept the return of the substandard items, and

2. Refund the full amount of ₹999 to me at the earliest.

I am enclosing the tracking link, SMS proof, and relevant details below:

Tracking Link: https://shprkt.in/SHPRKT/hHH8MqUXMgQt

Date of Delivery: 19 July 2025

Courier: Ekart

SMS Proof: “In Transit: Your Nova Bazaar order NB33663 has reached your city…”

This case reflects a violation of consumer rights and online trade ethics. Kindly register my complaint and take appropriate action.

Thank you for your attention.

Sincerely,
S M Sameem
📍 1st Floor, Chawalwala Complex, Degloor Naka, Nanded
📞 9960942261
✉️ contact2sameem@gmail.com

Image Uploaded by S M Sameem: