| Name of Complainant | |
| Date of Complaint | February 13, 2020 |
| Name(s) of companies complained against | Vodafone'idea |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am Ravi Bind have an vodafone postpaid connection. in Aug 2019 i have received a call by back end team of vodafone company they suggest a plan for Rs,399 with the discount of 100 Rs for 6 month and the above benefits same as per 399 plan .
Bill Details for 6 months.
Aug 399 +50 other charges + 80 GST total 529.82 (100 discount not applied)
Sep 399++50 other charge +81 GST total 533 (100 discount not applied)
Oct 399+50 other charges + 80 GST total 532 (100 discount not applied)
Nov 399 + 100 other charges + 114 GST 613 (100 Discount not applied)
Dec 402 +124 other charges + 94.72 GST 620.72 (100 discount not applied)
In the month of december end 16/Dec/2019 i have again received a call by back end and active a plan of 499 with the discount of Rs,100 .
Jan 499 +100 other charges + 107 GST 706 Bill has been generate .
as per the commitment i didnt received any discount or any benfits as he told i was clearly record the phone calls with the concern,
My number has been stop by the company to not pay the amount ! but why should i bear the amount to pay the extra cost .
Calling number by Back office : 9924747286 Dt,16/12/2019
I also raised so Many SR service Request like 4-54435650224 but their si not respond to my query after all so many mail that i have send to vodafone idea .
Kindly forward my concern for solution either i have to go legal with nodal officer or consumer forum at district level.
Image Uploaded by RAVI BIND: