Complaint contains refund of watch ordered in Amazon

Name of Complainant Kamal
Date of ComplaintMarch 28, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Kamal:

I have placed the Noise Twist go round smartwatch on 28 Feb 2024 and received it on 29 Feb 2024, when I opened the package I found the watch screen tilted towards the right, so I raised a return pickup on the same day i.e. 29 Feb 2024, but the return pick up was initiated and the package was collected on 7 March 2024 by the executive Prasad, and still, no return or refund is initiated. I have spoken to their customer care executive multiple times and given different dates such as 11.03.24, 19.03.24, and 26.03.24.

Image Uploaded by Kamal:

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