Name of Complainant	MRINMAY BERA
Date of Complaint	March 5, 2020
Name(s) of companies complained against	Vodafone
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

Dear Sir/Madam,
Vodafone has unnecessarily taken the extra charges of data usage of  2 GB where already 0.34 GB data is left in the last month . In the last month when I see low data is remaining immediately I stopped the mobile data and resume the same on 1st march and checked that total data for usage is 75.34 GB (75 GB for March+ 0.34 GB carried forward) . I am sending you the proof of extra charges and status of total usage data. Pls find the attached files and help me to get resolution . I can’t understand the fact if data is already remaining then how they are taking the extra charges of usage. Even I have not received any alert SMS of 100% consumption of allotted data.

Thanks
Mrinmay Bera
mob-9800010442

Image Uploaded by MRINMAY BERA: