| Name of Complainant | |
| Date of Complaint | May 21, 2024 |
| Name(s) of companies complained against | NUEgo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
I booked an online ticket via Paytm for Nuego that was scheduled to arrive at 8am am on 21st may.
I waited for 2 long hours on the stop and tried calling the bus operator at the number provided by them where i found out the phone was off and tracking wasn’t available as per the tracking link available.
Not responding and letting the customer know about the status when they are waiting for more than 2 hrs at late night was nothing less than harassing the customers by Nuego
Ticker ID: 4331303
Agra to Gurgaon
Nuego