| Name of Complainant | |
| Date of Complaint | February 28, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered an wifi adaptor of Dtron company from Amazon on 15 January . It was found to be faulty and not working I requested for return or refund for the product as it was applicable for this option , they said your order will be picked up in 3 working days but they didn’t came. I called the costumer care they told me to wait another 3 days/72 hrs but still they didn’t came . This scene repeated 4 times everytime I call amazon they ask me to wait for 72 hrs and didn’t did anything . Now A message was delivered to me that pickup was cancelled because they were not able to reach me . This is serious violation of costumer rights. Please take action against them
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