Complaint against my vodafone postpaid connection bill.

Name of Complainant Shubham kanojia
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Shubham kanojia:

This is Shubham kanojia using vodafone postpaid number.

I have already sent mail regarding this on 7th of Feb 2021 but till now did not got any response from your side neither any kind of assistance. I only get calls to make my payment immediately.

I mentioned in my mail that my monthly rental after discounts from Vodafone side is RS.299/- only. But from previous couple of months or may be more im not satisfied with the bill but still i was paying the same. This month i got messages from vodafone that my monthly bill is RS.817/- , Then on the same day i mailed against it i got message that my bill is due with RS.1657 and interrupted my services due to which i suffered with my work and some loses also. I dont know why and from where these extra charges comes from, i faced such issues few months back also with vodafone but some how vodafone executives pampered me.

Neither i got any alert message if i was exceeding the limit, Nor i got data alerts. And infact there was about 160GB data left in my vodafone account as per My Vodafone application updated me.

I tried speaking Vodafone executives , I also asked them to connect me with senior department OR authorised department but i did not found any help from their side also.

Its been 11 days that my number is not active and im facing several issues due to this.

Its a request that please help me with the same.

Image Uploaded by Shubham kanojia:

Complaint against my vodafone postpaid connection bill.

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