| Name of Complainant | |
| Date of Complaint | May 30, 2025 |
| Name(s) of companies complained against | TeenPatti Gold 6 |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I installed am application called Teen Patti Gold Rush via advertisement but I got scammed in the following ways:
1. Unprocessed Withdrawals: Over the past two to three days, I have initiated multiple withdrawal requests. However, none of the requested amounts have been credited to my bank account as of now.
2. Discrepancy in Winnings: I recently won ₹16,000 during gameplay. However, only ₹7,000 is reflected as available for withdrawal, with no explanation provided for the remaining balance.
3. Misleading VIP Features: As a VIP5 user, the app clearly states that users at this level can withdraw funds twice daily. Despite reaching this level, the feature has not been activated for my account. A similar issue occurred at VIP Level 3, where the promised benefits were not enabled even after upgrading.
4. Arbitrary Restrictions: Initially, ₹1,000 was available in my withdrawal account at VIP5. After making two ₹1,000 withdrawals, this option was removed. The app now requires further VIP upgrades to unlock higher withdrawal amounts, which contradicts the original terms and appears exploitative.
5. CONFIRM Fraud and Misleading Practices: I recharged ₹8,000 and won over ₹16,000. After initiating a ₹3,000 withdrawal (which remains unprocessed), all higher withdrawal options (₹1,000, ₹800, ₹500) were suddenly disabled—leaving only the ₹100 option available. My initial ₹9890 is now effectively stuck on the platform.
6. Negligent Customer Support: The platform claims that if withdrawals are not processed within 24 hours, customer service will provide assistance. I have contacted support multiple times and submitted all required documents, including screenshots. To date, I have not received a satisfactory response or resolution.
