Complaint Against Flipkart & IDFC First Bank

Name of Complainant Gokul Jayakumar
Date of ComplaintMarch 23, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Gokul Jayakumar:

I have been an active user of Flipkart pay later for more than 3 years. I have never defaulted a single emi till now. Every time the bill in Flipkart pay later is generated on 1st of a month and due date is on 5th of that month. Recently I found that my credit score get affected due to a miss payment. IDFC First bank is behind Flipkart pay later. When I checked the loan account on IDFC bank app, I came to know that I have an overdue amount of 955 rupees. Also, I noticed that the due date for the loan is on 1st of the month. I paid that overdue amount since it is impacting my credit score. Even after it, my credit score have not improved and banks rejected my loan requests showing this missing payment. I am really frustrated by the behavior of Flipkart and IDFC First bank. They are responsible for this situation

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