| Name of Complainant | |
| Date of Complaint | January 24, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Order id – OD327009164959712
I purchased a [Butterfly Rapid Plus Induction Cooktop], and paid a total amount of [1649].
It seems that the product is defective as its power cable not working and it is treat like a dead product in your provided package. I had complained instantly to the customer support team but they’re not helpful and have raised many complaint about this issue but unfortunately there is no response on the same, so I am here to seek for your help.
Kindly resolve the issues ASAP or i am going with higher authority to refund my amount.
I read your terms and conditions, and I am well aware that customers are entitled to a return the defective product within 14 days return product policy.
I hope to hear from you soon about the procedures for returning the product and receiving a refund.
If you are fail to fulfill my requirements within a day then i will go to consumer court because already 14 days passed but still it is pending at your side.
Hope you understand my issues looking for your urgent action.
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