Complaint against Ecart

Name of Complainant Sanjay Banik
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sanjay Banik:

Sir good morning. I m Sanjay Banik. I hv ordered Realme c15 smartphone on 25 Mar and assure delivery by Flipcart by 28 Mar. But neither any call received from seller nor any update. I hv contact with ur CS team on 30 Mar between 1300 to 1327 hrs. CS first asked me for product confirmation and I intend to take my product and they assured that my product will deliver before 4 Apr. It is very surprised to me on 31 Mar CS intimate me that ur product has been cancelled as per customer request. How it is possible as I contacted ur team just one day before and they assured me for product delivery. I hv not proceessed any cancellations. I contacted with ur CS today they said product cancelled from Ekart. So necessary stern steps may be taken against Ecart.

Image Uploaded by Sanjay Banik:

Complaint against Ecart

One thought on “Complaint against Ecart

  1. I booked some tops last week from website 399 I got used worst tops deliverer I amkeep on calling deliver boys and team leader no response at all plz refund my money

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