| Name of Complainant | |
| Date of Complaint | April 17, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Been using 1xbet for long and spent alot of money. Its been 18 days I am reaching 1xbet for support but no help i added money arpund 2300 in three parts but not added. No cuwtomer support available. When I am logining inno agent available and sent 20 emails for help but no help. When account not logged in agent is availble but not helping asking to login to account and once logining in agent againnot available. They are just stealing money and doing a scam for sure. I want my 2300 back.
Image Uploaded by ramesh singh:
Dear ramesh singh, My name is Alex, and I’m in charge of your case.
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request the following details:
1. Your gaming ID:
2. Date and time of the transaction:
3. Amount of the transaction:
4.Payment system, that was used:
5. Screenshot of the transaction:
Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team