Complaint about wrong delivery of defective shirts

Name of Complainant Pilla Rama Mohana Rao
Date of ComplaintAugust 24, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
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Text of Complaint by Pilla Rama Mohana Rao:

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Complaint about wrong Delivery of defective items
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Respected Sir /Madam
I am (Pilla Rama Mohana Rao) writing to express my disappointment regards to recent order I received wrong Delivery of defective items from KONTON company. In company website there was not avilable their contact No.
When I send mail to their customerxare mail Id (konton@proton.me.) that mails also bounced.

I placed on my order dated 09-08-2023 product of “KONTON INPORTED CASUAL 100% PURE COTTON CASUAL SHIRTS (COMBO PACK OF 3” and I kindly bring to your notice that I received the wrong product ( another Defective color shade, damaged, dirty Shirts) in the delivery made on 15-08-2023 and also paid Rs.999/- by PHONEPE cash on delivery basis vide Ref. No. UPI 322759077929.
I attached ordered shirts,received shirts pics foryour reference.
If you want to talk with me, please feel free contact me directly. I will avilable on phone (91 – 9676861661) Therefore I want to return back this produt and I would like replacement product to be sent to me as soon as possible.

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