Name of Complainant | |
Date of Complaint | May 22, 2020 |
Name(s) of companies complained against | totalshoppingkart |
Category of complaint | E-Com & Retail |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Hi Team,
Just now received my order number TSK2539 from totalshoppingkart.com To my utter surprise, I found that the ear Headphone is missing . I have received USB cable but there is no port in the speakers nor for AUX cable . The Customer Care number 8447215464 mentioned on the parcel is not working , managed to get a number 8258936013 on which i was able to connect with Mr Anil Sharma as well as Mr. Srivastava . They were immediately ready to refund the money vide Google pay or Phone pe . Unfortunately , they said if i do not have money in my account they will not be able refund the money which shows it a total fraud and they were trying to extract more money from my account.. It seems in the name of Total Shopping Kart , there is fraud which is being encouraged by the Organization by these two morons . When i said , i am sending a mail they immediately said we will not be replying to any of the mail .
Request you to kindly make the company refund the money of Rs 999/- which was paid on 17th May via PayU money to Ankit Jain or complete the order by sending the head phones.
Thanks & Regards
Sandeep Sharma
sandeepsharma2670@gmail.com