Complaint about refund of product

Name of Complainant Sabil Nandal
Date of ComplaintNovember 3, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sabil Nandal:

Sir/ma’am
I had ordered an electronic Bluetooth online from Shopclues but returned back due to defects in the product. I had given the product back to a pickup agent sent by them on 25/10/2023. Now their app is showing that the pickup didn’t occur. I have already contact them 10-15 times in recent days but no response from them. I request to to take an appropriate action against my complaint.

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