Complaint About My One plus 9 pro phone

Name of Complainant Rahul Kathayat
Date of ComplaintJuly 6, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahul Kathayat:

Order Id -OD225084538443987000

Received my product One plus 9 pro 5g phone on 11th June and I received a defective phone which was showing a green dot light after that i went to the one plus store to solve this defect and after reaching there i got to know that this is a used phone and was activated by someone on September 2021 … Initiated for a replacement immediately but the replacement was never done…. its been a month now… I am constantly following up…. The customer service executives just hang up the call telling that they will transfer the call to a senior…
Not expected this from flipkart…
My money is stuck and a defective phone…. I am a student right now and i am not able to focus on my studies due to this and I can’t even afford a new phone right now…
I want this issue to be escalated and I want my refund/replacement immediately..

Image Uploaded by Rahul Kathayat:

Complaint About My One plus 9 pro phone

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