| Name of Complainant | |
| Date of Complaint | May 4, 2023 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am a customer of meesho for more than 3 years. But this time I have gone through the worst customer service from their side. I have ordered 2 quantity of kids dress(olka trend seller) on 23rd March and I got only one quantity. So I raised a missing quantity complaint and also an exchange request for the 1 quantity I received. But I got exchange product again with one quantity on 5th April. Again I raised a complaint on the same day, I got a mail stating that your issue will be considered at the earliest. After that I dint receive neither my product nor refund. I contacted the help center two times there after, all they said was your product will be delivered within a week, so again I waited for a week long but I dint receive my product. Then again I approached the help center, This time they said that you should have raised a complaint within 7 days now we can’t help you.
Image Uploaded by Amala:
Hello Amala, we understand your concern regarding the missing quantity. Please accept our sincere apologies. Kindly help us with the details by clicking here: https://bit.ly/meelnk and we’ll get in touch with you soon to resolve your query.